About the Role
Supervise efficient working of departments and assigned shifts, administer meetings and rectify all service of staff.
Administer training program and handle inventory effectively.
Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for the same to receive feedback.
Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.
Maintain and ensure compliance to established food quality and standards.
Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations.
Train and instruct employees to ensure a smooth transition in the company.
Assist and provide training to staff members and offer incentives when necessary.
Coordinate with the General Manager for everyday operation and maintain financial and administrative records.
Ensure compliance with prescribed standards and local state and federal laws in labor costs, and guest relations.
Evaluate performance and provide feedback to staff member
Maintain personal records, schedules and reports for all employees.
Develop special, promotional and merchandising plans, advertising materials and ensure adherence to local and company standards.
Assist employee teams to provide excellent customer service.
Maintain proper sanitation, hygiene standards in the kitchen and maintain effective store presentation.
Coordinate with the team to meet sales targets, ensure customer satisfaction and follow company procedures to increase productivity.
Requirements
Candidate must have at least 2 years serving experience (Fine Dining/ Omakase is a plus)must be able to work fast, multitask and handle high volume flow during lunch and dinner rushes. We are looking for individual who are humble, respectful, postive, self-driven.
must be able to communicate and work well with team members (including kitchen and sushi bar's chef staffs)
*must be able to work at least all days of half day shifts for part timers
*must be able to work weekends holidays
*must be able to follow the chain of command
*must be able to be attentive and deliver exceptional customer service
*must be able to walk, sit and stand for long periods of time and lift up to 50 lbs.
*must be 18 years of age or older or in accordance of state law.*must be eligible to work in the United States.
About the Company
O Fine Japanese Cuisine was established in 2009 in Laguna Beach, California, with the tremendous support from locals and visitors from all over the world. We opened our 2nd location in 2011 in Irvine, California.
Since April 2018, we started to offer 3 different kinds of Omakase which had been receiving continuous positive feedback from our beloved customers. This year, we are expecting an increasing growth based on the trend. We are looking for passionate and enthusiastic people to join our team and to grow with the company. You will play an integral role in the restaurant's leadership, inspiring your team to work together to achieve our goals and create an enjoyable environment.