About the Role
Host will be responsible for greeting and seating guests, making reservations, processing online and call-in take out orders, and properly adhering to company standards. Guest hospitality is the main focus, while coordinating proper restaurant flow throughout each shift.
Managing and planning reservations in Opentable. Assigning tables for each shift ensures proper flow of the restaurant and cover counts to each server, notifying the management team of VIPs, large parties, and guest notes, adhering to company policies for allowing large parties and amount of reservations taken at any given time.
Ensuring e-gift card purchases are properly addressed and sent in a timely manner with proper communication to guests.
Maintaining proper appearance of the restaurant and responsible for arranging table’s setup.
Requirements
1+ years of serving or related experience in a full service restaurant
Ability to multitask, Opentable experience, and strong communication skills
Basic knowledge of food and beverage service/hospitality
Excellent guest service skills
High school diploma or GED
Willingness to perform other duties as required that are necessary to support the business
About the Company
O Fine Japanese Cuisine was established in 2009 in Laguna Beach, California, with the tremendous support from locals and visitors from all over the world. We opened our 2nd location in 2011 in Irvine, California.
Since April 2018, we started to offer 3 different kinds of Omakase which had been receiving continuous positive feedback from our beloved customers. This year, we are expecting an increasing growth based on the trend. We are looking for passionate and enthusiastic people to join our team and to grow with the company. You will play an integral role in the restaurant's leadership, inspiring your team to work together to achieve our goals and create an enjoyable environment.